Crisis Communication and Emergency Notification Essentials
A practical introduction to crisis communication planning, emergency notifications, internal and external messaging, stakeholder updates, communication roles, message accuracy, timing, and maintaining trust during operational disruption or public-facing incidents.
Part of the Emergency Preparedness & Business Continuity pathway — course 7 of 18 toward the Emergency Preparedness & Continuity Professional4 modules8 lessons16 pages~1 hours

$150
Secure card payment via Stripe
- ✓ Self-paced learning
- ✓ Progress tracking
- ✓ Certificate on completion
What's inside
4 modules · 8 lessons · 16 pages
Understanding Crisis Communication
- What is Crisis Communication?
- Why Crisis Communication Matters
Types of Emergencies and Stakeholders
- Common Crisis Scenarios
- Identifying Your Audiences and Stakeholders
How this course works
- ✓Work through lessons in order. Each page is tracked so you can pick up where you left off.
- ✓Complete all pages in a module to unlock the next one.
- ✓Pass the final exam to earn your certificate of completion.

$150
Secure card payment via Stripe
- ✓ Self-paced learning
- ✓ Progress tracking
- ✓ Certificate on completion
