Crisis Communication and Emergency Notification Essentials

A practical introduction to crisis communication planning, emergency notifications, internal and external messaging, stakeholder updates, communication roles, message accuracy, timing, and maintaining trust during operational disruption or public-facing incidents.

Part of the Emergency Preparedness & Business Continuity pathway — course 7 of 18 toward the Emergency Preparedness & Continuity Professional
4 modules8 lessons16 pages~1 hours

What's inside

4 modules · 8 lessons · 16 pages

Understanding Crisis Communication

  • What is Crisis Communication?
  • Why Crisis Communication Matters

Types of Emergencies and Stakeholders

  • Common Crisis Scenarios
  • Identifying Your Audiences and Stakeholders

How this course works

  • Work through lessons in order. Each page is tracked so you can pick up where you left off.
  • Complete all pages in a module to unlock the next one.
  • Pass the final exam to earn your certificate of completion.
$150

Secure card payment via Stripe

  • Self-paced learning
  • Progress tracking
  • Certificate on completion